We appreciate your trust and confidence in us and are committed to protecting your personal information. This Privacy Statement ("Statement") describes the standards we follow to protect your personal information. This policy applies only to products or services primarily for personal, family or household purposes.
When you visit our website to browse, we do not collect any personal information about you.
If you are one of our partners or investors and are viewing information specific to your investment in one of the Castle Creek Funds, we will ask you for your User ID and your password in order to identify you. We need to collect your User ID and password for security reasons to prevent access to your information by unauthorized persons. The site uses "cookies" (for a definition of "cookie" visit www.webopedia.com/term/cookie.html) to assure that as you go from page to page within our secure site you are getting information that is specific to your investment. When you log-out or close your browser, the cookie is deleted.
We use industry standards, such as Secure Socket Layer and firewalls, to safeguard your personal information.
"Nonpublic personal information" is nonpublic information about you that we obtain in connection with providing a financial product or service to you for personal, family or household purposes. It does not include information available from government records, widely distributed media (such as phone books), or government mandated disclosures.
We collect nonpublic personal information about you from the following sources:
- Subscription Packets, Standby Purchase Agreements, forms (such as information requests) or other information that you provide to us, whether in writing, by telephone, electronically or by any other means.
- Transactions that you complete with us, such as Capital Calls.
This information may include, for example:
- Your name, address and phone number
- Employment information
- Income
- Investor experience
- Checking or brokerage account name and number
We may disclose all of the information we collect, as described above, to companies that perform marketing and other services on our behalf, such as placement agents, or to other financial institutions with whom we have joint marketing agreements, such as securities broker-dealers. We require these third parties to use the information only for the purposes for which we disclose it, and as permitted by law. We do not disclose any nonpublic personal information about you to anyone else, except as permitted by law. For example, we are permitted by law to disclose information about you:
- To process or service a financial product or service that you request or authorize.
- To persons having a legal or beneficial interest relating to you.
- To comply with federal, state or local laws, including a properly authorized summons or subpoena.
- To protect against or prevent actual or potential fraud.
- To our attorneys, accountants and auditors.
We restrict access to nonpublic personal information about you to our employees who need to know that information in the course of their job responsibilities. We maintain physical, electronic and procedural safeguards that comply with federal standards to protect your information.
We also have internal controls to assure that the above-described information about you is as accurate and complete as possible. If you believe that any information about you is inaccurate, please notify us in writing at Castle Creek, P.O. Box 1329, Rancho Santa Fe, CA 92067.
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We follow the same procedures for sharing and safeguarding the personal information of former investors and partners as we follow for current investors and partners.
The examples that we provide in this Statement are intended to be illustrative in nature and are not intended to be exclusive. We reserve the right to change our Privacy Policy and this Statement at any time.
If you have questions about our Privacy Policy or this Statement, you can e-mail us at privacy@castlecreek.com, phone us at 858-756-8300 or write to us at Castle Creek Privacy Policy, P.O. Box 1329, Rancho Santa Fe, CA 92067.
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